Send Us a Message
Other Ways to Reach Us
Email Contacts
General Inquiries:
hello@ca-gamees.com
Account Support:
support@ca-gamees.com
Prize Claims:
winners@ca-gamees.com
Privacy Matters:
privacy@ca-gamees.com
Mailing Address
CA Gamees
2847 Richter Street, Suite 415
Kelowna, British Columbia
V1Y 2R4
Canada
Common Questions
When do draws take place?
Weekly draws occur every Friday at 5:00 PM Pacific Time. Winner notification follows within 48 hours via email and telephone contact.
How do I claim a prize?
Winners receive direct contact with complete claim instructions. Valid government identification and BC residency verification are required for processing.
Are refunds available?
Entry purchases are considered final. Refunds apply only in instances of draw cancellation or documented technical errors.
Who can participate?
CA Gamees is exclusively available to British Columbia residents who are 19 years of age or older.
Where can I find responsible gaming resources?
Visit our Responsible Play page for comprehensive support tools, resources, and self-exclusion options.
Need Immediate Help?
Our support team typically responds within 24 hours during business days
Call +1 (236) 863-7291